Sage BES920UK The Dual Boiler™ Espresso Coffee Machine


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Availability: In stock Usually dispatched within 24 hours

Please Note: Supplied with a UK three pin plug only.

Faults: Please contact Sage on: 0808 178 1650 or 0333 014 2970.


The Dual Boiler™ espresso coffee machine from Sage delivers espresso perfection every time through precise temperature and pressure control.

The coffee machine features an industry-leading construction using two separate boilers. A brew boiler ensures an evenly controlled temperature throughout the coffee extraction, while a steam boiler, half filled with water and steam, allows you to texture your milk while your coffee is extracting. The consistent temperature and pressure controls ensure a delicious, smooth taste every time.

Further to the professional construction of The Dual Boiler, the coffee machine offers a multitude of technical features that give you greater control over the quality and flavour you get from your coffee beans. This includes a 2.5-litre water tank with a filter that ensures the highest quality water enters your machine, different buttons for a single (30ml) or shot (60ml) pour, a steam wand to the right of the machine, and a hot water tap to the left hand side. A backlit LCD screen shows the current temperature and also runs you through a number of settings including a timer for your machine to turn on automatically, ready for your morning fix.

The Sage Dual Boiler™ espresso coffee machine comes with several tools that help you maintain the quality of your coffee and your machine. This includes: a 480ml milk jug, cleaning apparatus, four filters, a razor dosing tool and a razor post tamp. There is a convenient storage section for your accessories built into the machine, and the Dual Boiler™ coffee machine comes with a two year repair or replacement warranty.

Sage White Glove Service

The machine also comes with Sage’s White Glove Service: Once you get your Dual Boiler™ home, call Sage and they will send a trained coffee engineer to your home to ensure your machine is set up for optimal performance. This service is free and available to all customers on mainland Great Britain. Click here for more details.

What’s in the Box?

  • The Dual Boiler™ Espresso Coffee Machine from Sage
  • Four stainless steel filters for freshly roasted coffee and supermarket-bought coffee
  • 480ml milk jug
  • Cleaning accessories
  • Razor dosing tool
  • Razor post tamp
  • Quick-start guide
  • Tips and techniques manual
  • Warranty card
  • Instruction book
  • A small piece of litmus paper that allows you to find out the hardness of your water—your machine will request this from you on your first start up to indicate how often your Dual Boiler will require cleaning

Key Features:

  • Unique dual boiler construction allows you to extract you coffee and texture your milk at the same time—just like the professionals
  • Precise pressure and temperature controls guarantee a smooth, consistent flavour with every use
  • Large 2.5L water tank with a water filter for high-quality, clear water
  • Single shot (30ml) and double shot (60ml) extraction buttons
  • Steam wand and hot water tap
  • Backlit LCD screen
  • Start-up timer can automatically prepare your coffee machine ready for the morning
  • Sage White Glove Service sees a qualified technician will ensure your machine is set up for optimal performance (see above for details)

Technical Specifications:

  • Voltage: 220-240 Volts
  • Wattage: 2200
  • Pressure pump: 15 Bar Italian Pump—limited via an Over Pressure Valve for optimal extraction pressure


  • Dimensions: H: 40.5cm x W: 37.8cm x D: 37.7cm
  • Water Tank Capacity: 2.5L

Please Note: Supplied with a UK three pin plug only.

Product Details

  • Sage
  • Grey
  • Stainless Steel
Size / Fit:
  • Dimensions: H: 40.5cm x W: 37.8cm x D: 37.7cm
    Water Tank Capacity: 2.5L

  • Manufacturer's 2 year repair or replacement.

Delivery & Returns

Delivery Options

Order before 11pm 7 days a week for delivery the next business day (Restrictions apply, no deliveries take place on Bank Holidays). Applies to most delivery addresses within mainland UK. See full worldwide delivery options here.

How long will it take to arrive?

Please check the stock availability notice on your item when placing your order. This item is: In stock | Usually dispatched within 24 hours

Please remember to add postal time (2-3 working days) to obtain a complete estimate of delivery to your door.

How will I know it has been sent?

You will receive an email to confirm when your item has been sent.

You can also check the status of your order and individual items by accessing My Account details and following the prompts.

Please allow 10 working days from dispatch of your order before notifying us of any late deliveries.

It may be advisable to check with your neighbours to see if a parcel has been left with them, check any outhouses you might have where it may be left if it cannot fit through your letterbox and contact your local sorting office to see if the item has been returned to the depot as undelivered and awaiting collection.

If I'm not completely happy with my item?

Please see our returns policy.

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