Warranty with RKW: 1 Year.
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Please remember to add postal time (2-3 working days) to obtain a complete estimate of delivery to your door.
You will receive an email to confirm when your item has been sent.
You can also check the status of your order and individual items by accessing My Account details and following the prompts.
Please allow 10 working days from dispatch of your order before notifying us of any late deliveries.
It may be advisable to check with your neighbours to see if a parcel has been left with them, check any outhouses you might have where it may be left if it cannot fit through your letterbox and contact your local sorting office to see if the item has been returned to the depot as undelivered and awaiting collection.
Please see our returns policy.
Where reviews refer to foods or cosmetic products, results may vary from person to person. Customer reviews are independent and do not represent the views of The Hut Group.
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I have been used it for a week and thought it is really amazing to see how the water inside will be bolied and now it works very well. However, the spout might be deliberately designed and I have to tilt the kettle to 90 degree to have the left water been completely poured out, which I guess is not the normal way. One more thing, do not exceed the max level or the boiling water will spill out