Warranty with RKW: 1 Year.
Please remember to add postal time (2-3 working days) to obtain a complete estimate of delivery to your door.
You will receive an email to confirm when your item has been sent.
You can also check the status of your order and individual items by accessing My Account details and following the prompts.
Please allow 10 working days from dispatch of your order before notifying us of any late deliveries.
It may be advisable to check with your neighbours to see if a parcel has been left with them, check any outhouses you might have where it may be left if it cannot fit through your letterbox and contact your local sorting office to see if the item has been returned to the depot as undelivered and awaiting collection.
Please see our returns policy.
Where reviews refer to foods or cosmetic products, results may vary from person to person. Customer reviews are independent and do not represent the views of The Hut Group.
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This is a good value product-whilst it got the carpets clean, we will need to use a stain remover on some areas-but it certainly removed a lot of dirt from our carpets
I have been impressed by the speed, and how easy it was to place the order and love my product
I have been after a carpet cleaner for ages now and after yet another spillage (we have a toddler) we decided to buy this one from The Hut - which was the cheapest option at that time. The product arrived quickly and we are very pleased with it. I have previously owned an expensive Bissell carpet cleaner which I would say was a better product for very heavily soiled carpets, but for most people with average dirty carpets this is perfect!